Virtual Assistant (VA) Services
We ensure our client that our VA have the capacity to perform administrative duties and support their day-to-day business operations. Our Virtual Assistant (VA) shall be well-informed and take the responsibility of carrying out the tasks of the clients’ business transactions handed out which includes; scheduling and attending virtual meetings, managing calendars, and executing travel arrangements. Our Virtual Assistants are dependable and expected to complete online research, compile and distribute reports, handle various administrative tasks, and maintain our clients’ company website.
It is guaranteed that our virtual assistant services can carry out an essential role across any industry and can be used for a wide variety of tasks and projects. For example, promoting your new book publications and managing social media platforms, communications, and events targeted toward attracting new readers will require a virtual assistant who is familiar with the book publishing world and your genre.
From a product tester to an individual who can help you build customer spreadsheets; you can find the right virtual assistant with expertise in your specific industry.
Say what You want and We will Determine What Type of Virtual Assistant You Need
Our virtual assistant can be an agile addition to your business, since we can handle a wide variety of tasks in your company.
Depending on your needs, you may want a virtual assistant to only manage a short-term project, or you may be expanding and need help on recurring long-term projects. If your work has transitioned fully away from a brick-and-mortar office and you need a full-time assistant to focus on administrative support, we can find someone to fill that kind of position.
We have a virtual assistant who has a unique personality and a strong set of skills in a particular area, be it online research or managing client relationship, so it is important to select the professional with the unique skills and background best suited for your needs.
INDUSTRY
The world of office management is crucial, and the right kind of virtual assistant will ensure that projects are completed on time, clients’ questions are answered, and company communications are scheduled and sent out in a timely manner. But hiring a full-time virtual assistant can require a time-consuming on boarding process, so you might find it here at LTO SEO & Virtual Services.
We have multiple team members who can assist you with a variety of administrative tasks. Individual freelancers provide a balance, as we cannot require time investments and can produce good results on both small and large projects.
Virtual Assistant (VA) Services That We Offer
- We do accept long term or short-term commitment
- We do by tasks or by project based
- We can work during business hours from Monday to Friday in your most prerequisite time
- Our Virtual Assistant is designated for one Client/ Business Company only that will handle all the administrative tasks asks to do.
Administrative tasks like email management, invoicing, handling customer inquiries, and FAQs can reduce the amount of time a small business owner has to focus on other essential activities.
That’s where we as a general virtual assistant can help. We can perform the tasks of an account manager, marketer, project manager, or anything you need.
We’ve work similarly to a personal assistant but from a virtual office in a remote location. So, you can avoid overhead costs such as renting real estate for an office, purchasing office equipment, etc.
Here are some mundane administrative tasks that our virtual personal assistant can complete, so you can focus your energy on growing your small business:
- Bookkeeping and payroll duties: calculate hours, add expenses, update salaries.
- Receptionist and answering service: handle incoming phone calls, leave voicemails, and check messages.
- Database building, entry and updates (sales, lead generation, contacts, CRM, etc.)
- Perform banking needs, like paying bills and transferring funds.
- Write and send client invoices.
- Create, format, file, and present weekly reports on sales, deliverables, hours, and tasks.
- Check emails, respond to customer inquiries, and manage spam.
- Organize technical support tickets and participate in customer support.
- Create and send out greeting cards, invitations, newsletters, and thank you notes.
- Calendar management: establish, update, and manage important events.
- Schedule potential client meetings and other sales appointments.
- Launch and maintain cloud computing accounts (Google Drive).
- Convert, merge, and split PDF files.
- Prepare training manuals for a new remote worker.
- Compose documents from handwritten drafts, faxes, and dictations.
- Create forms or surveys for customer feedback.
- Proofread documents and other office materials.
Responsibilities:
Below are some of the responsibilities of our virtual assistant is expected to do:
- Plan, organize, and execute office activities and meetings
- Handle administrative tasks such as filing, scanning, and copying
- Research and organize data
- Maintain and manage contacts
- Create presentations and documents
- Manage and maintain calendars
- Manage office logistics
- Handle bookkeeping
- Complete word processing tasks
- Manage social media
- Gather and organize data for statistical analysis
- Train and supervise other administrative staff
LTO SEO & Virtual Services Virtual Assistant (VA) Qualifications and Skill Sets
Below are the qualifications expected of our virtual assistant.
- Knowledge of marketing, advertising, and public relations
- Excellent written and verbal communication skills
- Excellent organizational skills
- Familiarity with social media platforms
- Ability to manage a calendar and schedule appointments
- Proficiency with Microsoft Office tools such as Word, Excel, and PowerPoint
- Proficiency with cloud-based platforms such as Google Docs, Skype, and other remote team messaging apps
- Strong time management skills and the ability to multitask
- Skilled in data entry
- Ability to work in a fast-paced environment
- High-speed internet connection